![]() Users should be using Outlook on MAC for emails or Users may encounter syncing issues again in the future.įor Mobile Apple Users ( iPhone and iPads ) Please refer to this email setup: Do NOT reconnect the MS Exchange Account under Internet Accounts. Click “-“ in the bottom left to remove the Exchange Account.Ĩ. Next, we are going to remove all Exchange Accounts under System Preferences -> Internet Accounts.ħ. Select "Microsoft Exchange", enter user credentials and sync email again.Ħ. In the same Outlook -> Accounts Window, Click the "+" option, ![]() Depending on version of Outlook you have you will be prompted to select Exchange, Office 365, or other.At the bottom, you will see “-”, please select this to remove the Exchange account.On the Outlook menu, click Preferences then click Accounts. ![]() The Server connection to MS Exchange Online. Removing the Exchange accounts will not delete any emails permanently. In this guide, you will need to remove Exchange Accounts in TWO different locations on MAC OS X 10.11 or greater.
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